Our Mission

"To give our customers a quick, safe and reliable way to trade-in their unwanted tech devices". - Mark, Founder.

Simplicity

At Mobile Phone Trade In, we make recycling your device to us a simple and hassle-free experience.

Selling such a high valued item can always bring difficulties, especially if you try to sell it privately on online marketplaces. Such online selling platforms can be filled with time wasters and fraudsters. Online auction companies charge significant fees, then often hold the seller's funds for a long period of time. It is common for buyers to fraudulently put in chargebacks with banks, claim the phone does not work when it does, or deny receiving the product entirely. All these situations lead to unwanted returns and time wasting.

With us, the process is simple:

1. Select the device you would like to sell.
2. Click if the device is new, used or faulty.
3. Receive our valuation.
4. Select your postage method (pre-paid postage label or own postage).
5. Send us the device.
6. We send your pay-out within 1 working day of us receiving your device.

See, simple and hassle-free!

We are true to our word

At Mobile Phone Trade In, we are true to our word. As long as you have graded your device correctly we DO NOT knock-down values, unlike many other competitors. The value we quote is the value you will receive.

Many other companies over inflate their prices to draw in the seller, then once the company receive the device, they will pick flaws to knock down the price. This can make the seller feel pressured to take that low-ball price.

We understand the need for you to receive your payment as quickly as possible, so we aim to make your pay-out within 1 working day* of us receiving your phone.  This is subject to bank processing times.

*Working days are considered to be Monday to Friday, 9am to 5pm, and excludes weekends and bank holidays

Knowledge of the industry

We have been trading in the Tech industry for over 20 years and have built up a vast array of knowledge. Across the years we have purchased and recycled a huge amount of customers unwanted devices, which we continue to do. 

We are aware the devices you sell have huge monetary value, which is why we feel it is necessary to keep you updated every step of the way. We will keep you updated by email, from your initial order to when we receive your device and to our final email when your payment has been processed.

Your device is 100% safe in our hands.

Unlike most, we have a U.K landline number in which you can call with any queries you have with your order. This can be found on the contact us page.